10 Things Everyone in HR Needs to Know| iQ Academy

10 Things Everyone in HR Needs to Know

Human Resources

Many people who go into a Human Resources (HR) career do so because they have a passion for helping people and making a difference. To be able to have a successful career in HR it is important to understand from the outset what some of the foundational functions of the profession are. Below are 10 foundational things that you should know about how HR.


  1. HR Departments Exist to Create an Optimal Environment for Company Success

The HR department is responsible fostering an environment that helps employees to be able to function at maximum capacity, not just for their individual success, but ultimately all that capacity is directed and harnessed to create an organization that is functioning at optimum capacity.

  1. Recruiting and Hiring

In order for a company to fulfil its goals, the HR team is responsible for recruiting both those who are seasoned experts in their field, as well as upcoming young talent that will need developing, even as they are contributing.

  1. Providing Training and Development Opportunities

HR will ensure the availability of training and development opportunities for employees. Growing your people’s skills leads to more personal and professional satisfaction. People also tend to remain where they feel that their personal development is being taken seriously, thus, a company benefits from more skilled and productive people.

  1. Building Alignment, the Company & Employees.

Each individual who joins a company has their own set of goals and expectations about their duties as well as their renumeration. The company also has its objectives, and these don’t always match. A good HR practitioner will help build alignment, because when you do, then you have buy-in from all parties.

  1. Organisational Structure and Performance Management Frameworks

If people are going to be productive and reach organisational goals, they need to understand the organisational objectives. They need to know what the structures are that enable them to do their jobs, and what expectations are to be fulfilled by each individual and what the measurement matrix is going to be. It is the job of HR to communicate all this.

  1. Employee Relations

As inevitably will happen in any organization, conflicts will arise between company personnel. HR is the first point of contact for the official processing of such disputes and grievances.

  1. Transparency and Information Sharing

Where people perceive their organisation to be transparent and open with the information that matters to them, trust levels tend to be strong. It is up to HR to encourage the right levels of information sharing in order to creative an environment that encourages trust.

  1. Mediating and Enforcing Company Discipline and Dismissals

A big part of the job for an HR practitioner, particularly once one is in managerial position involves taking part in disciplinary processes that sometimes will lead to people being dismissed. In tough economic times, the business may also need to retrench some of its personnel in order to stay profitable. This is a difficult, but necessary part of the HR function.

  1. Legislative Compliance

HR practices are based on local and national labour laws, which have to be observed with consistency. Compliance to the letter is a non-negotiable for all company procedures and processes, thus those in HR have to be well versed in the relevant legislation and maintain consistent application within their processes.

  1. Establishing your Career

To be a success in a dynamic field like HR, you need to make sure that you are constantly growing, keeping up with best practice in the field. Why not study a short course in Human Resource Administration to help you upskill and get started or help you get that promotion to the next level in your career?


Human Resources short courses

To get you started, why not consider our new online Human Resource Administration short course? After all, it truly is one of the most rewarding industries in South Africa! Take a free virtual tour, experience our interactive course design and see how this short course can help you kickstart or boost your career! Take the free virtual tour now 

Ready to take the next step? Send us an enquiry and a student advisor will be in touch if you’d like to discuss the possibility of an exciting career in South Africa’s booming visitor economy.