Office Administration Course

Office Administration Course Image

The purpose of this Office administration course is to equip students with a solid foundation and insight into the world of office administration and office management. An office administrator is core to the efficient functioning of any office environment. Within the modern organisation as context, the Office Management course seeks to create knowledge and theoretical understanding of underlying concepts of office administration and the role of an effective and efficient office administrator in an organisation. This administration course aims to familiarize students with general administrative functions, including, but not limited to, managing office supplies, implementing management systems, storage of confidential information, dealing with customers and planning for travel arrangements. Whether you want to do this Office Administration Course in Cape Town, Durban, Johannesburg or anywhere in between, you will have equal access to our student support portals and related student services.

Course Type:

Business Short Courses


Business Management and Administration Courses



Course Payment Plan:

R455 x 24 months

Course Duration:

Maximum duration of 24 months, however average time for completion varies from 12 to 18 months

Course Objectives:

  • Students will gain knowledge of the procedures for stock and fixed asset control
  • Demonstrate understanding of efficiently ordering and distributing stationery
  • Understand how to develop administrative systems, control and keep all information required by the organisation up to date and ensure the confidentiality of information
  • The student must understand how to present information that is regularly required, as well as specific information that is required
  • Describe how to liaise with customers and handle customer complaints
  • Manage service providers to the business
  • Understand the process to follow when planning meetings and making travel arrangements
  • Be aware of how fraud can be present in an office environment and assisting in its control
  • Demonstrate knowledge of how to communicate effectively in a business environment

Entry Requirements:

Grade 9 (Std7) and at least 16 years old with the ability to read and write in English, the language of instruction.

Assesment Method:

Students are required to complete and submit one assignment per module. The pass mark for each assignment is 80% unless stated otherwise within the assignment instructions. There are no written examinations for this course.

Course Modules:

 This course comprises the following modules:

  • Module 1: Introduction to Management
  • Module 2: Office Administration
  • Module 3: Managing Service Providers and Customers
  • Module 4: Financial Administration
  • Module 5: Communication

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