FAQs | iQ Academy

Frequently Asked Questions

Queries relating to studying with iQ Academy

Is iQ Academy Accredited?

iQ Academy (Pty) Ltd Company Registration No. 2006/033114/07 is registered with the Department of Higher Education and Training until 31 December 2021 as a Private Higher Education Institution under the Higher Education Act, 1997, Registration Certificate No. 2012/HE07/001.

Why choose iQ Academy?

iQ Academy has been innovating the delivery of accessible distance education for over 12 years.  With over 30,000 successful students, we aim to provide better opportunities to more people through technology-led learning.

Benefits to you:

  • Connected learning & support via Student Portal, iCan
  • Flexible mobile learning
  • Specialised Lecturers & Tutors
  • Expert curricula
  • Additional free DO Life micro-courses
  • Study anywhere, any time
  • Flexible payment options

What courses do iQ Academy offer?

  • Non-credit bearing Business Short Courses
  • Certified Digital Marketing Courses (non-credit bearing)
  • Diploma in Business Management: SAQA ID 112051 | NQF 6
  • Higher Certificate in Business Management: SAQA ID 87026 | NQF 5
  • Higher Certificate in HR Management: SAQA ID 90760 | NQF 5
  • Higher Certificate in Marketing Management: SAQA ID 90732 | NQF 5

Click here to view all our courses.

What type of course would be most suited for you?

We have tabled and highlighted key aspects of different courses offered at iQ Academy, to help you decide which course would be best suited for you.

  iQ Short Course- Distance Learning iQ Short Course – Online Higher Certificate Diploma
Purpose of programme Designed by iQ Academy to enhance your skills in a specific business discipline.  No examination is required. Designed by iQ Academy to enhance your skills in a specific business discipline. Study anytime, anywhere.  Gain access to expert, mobile-first designed content. Designed by iQ Academy in accordance with the accreditation criteria of the Council of Higher Education (CHE), where your career ambitions require a qualification, and where the flexibility of distance learning enables you to keep your work and home commitments. Designed by iQ Academy in accordance with the accreditation criteria of the Council of Higher Education (CHE), where your career ambitions require a diploma qualification, and where the flexibility of distance learning enables you to keep your work and home commitments.
Mode of Learning Distance Learning Online Course Distance Learning Online Course
Accreditation It is non-credit bearing, which means it does not carry credits towards a registered qualification in terms of the National Qualifications Framework (NQF) It is non-credit bearing, which means it does not carry credits towards a registered qualification in terms of the National Qualifications Framework (NQF) Registered with the Department of Higher Education & Training (DHET).

Accredited by South African Quality Assurance (SAQA).

Registered with the Department of Higher Education & Training (DHET).

Accredited by South African Quality Assurance (SAQA).

NQF level Although iQA is registered with the Department of Higher Education and Training (DHET) as a Private Higher Education Institution, the iQ Short Courses are not designed according to the NQF and don’t result in a qualification. Although iQA is registered with the Department of Higher Education and Training (DHET) as a Private Higher Education Institution, the iQ Short Courses are not designed according to the NQF and don’t result in a qualification. NQF 5 NQF 6
Entrance requirement Grade 9 Grade 12 Grade 12, with higher certificate endorsement Grade 12, with diploma endorsement
Minimum age 16 years old 18 years old 18 years old 18 years old
Language of learning English English English English
Who will benefit from the course Employed people who identify areas of their skill set that need development for either personal satisfaction or growth and promotion opportunities.

Unemployed people who have a financial sponsor or can pay cash for the course and want to develop skills in a specific business discipline

Employed people who identify areas of their skill set that need development for either personal satisfaction or growth and promotion opportunities.

Unemployed people who have a financial sponsor or can pay cash for the course and want to develop skills in a specific business discipline

Employed people who need a qualification in a specific business discipline to take their careers or pay grade to the next level.

Unemployed people who have a financial sponsor or can pay cash for the course who want a recognised qualification to apply for job opportunities.

Employed people who want a qualification in a business management field, but may not have met the requirements for a degree or university entrance

Unemployed people who have a financial sponsor or can pay cash for the course who want a diploma qualification to apply for job opportunities.

Duration 12 – 24 months 6 – 18 months 24 months 4 years and 6 months
Number of study hours 3 – 5 hours per week 3 – 5 hours per week 20 hours per week 20 hours per week
Method of teaching The course material is in textbooks and iCan, supported by online learning interactions and access to your tutor through multiple channels. The material is only delivered online through the student portal iCan, with online student support. All course material is in textbooks and iCan, supported by online learning interactions and access to your lecturer and tutor through multiple channels. Course material is available on the student portal iCan in an interactive format with online access to your lecturer and tutor.
Assessments One assignment per module. In order to pass minimum requirements must be met (varied per course)

There are no examinations.

You must complete and submit several assignments per module with at least 50% pass mark.  There are no examinations. Each module has two or more assignments as well as examinations at the end of each semester. Each module has two or more assignments as well as examinations at the end of each semester.
Certification iQ Academy Certificate of Competence iQ Academy Certificate of Competence Higher Certificate Diploma

What is the difference between online and distance learning?

You do not need to attend class for either the distance learning or online learning courses

Distance learning

Your textbook and study guide will be couriered to you, while the required assignments are available on the student portal iCan.  You would therefore need access periodically to an Internet connection to download required documentation and to interact with your lecturer, tutor and fellow students.   For some on the distance learning Short Courses, you have the option to complete the assignment/s online or you can submit via email.

Online learning

Your study material is available on the student portal iCan.  You, therefore need a stable Internet connection, smart phone, PC , laptop or tablet in order to access your study material.  You can download study material, save it on a device and go back to it when you have time.  Assessments are completed online (No posting or emailing of assignments needed), and results are made available on iCan.

Are the courses offered at iQ Academy accredited?

Only Higher Certificate and Diploma Programmes are accredited.

A Higher Certificate and Diploma course is a formal qualification and is registered with South African Qualifications Authority (SAQA) and accredited by the Higher Education Quality Committee (HEQC) and Council on Higher Education (CHE)

A Short Course is a short learning programme that focuses on equipping you with a specific skillset. However, it is non-credit-bearing, which means it does not carry credits towards a registered qualification in terms of the National Qualifications Framework (NQF).

How do I contact iQ Academy?

You can contact us via:

Enrolment Queries

Do I need a matric certificate to study with iQ Academy?

You need a matric certificate to do an online Short Course, the Certified Digital Marketing courses, a Higher Certificate and a Diploma.

It is recommended that prospective students present a Grade 12 (Matric) certificate to gain entry into an iQ Short Course.  For some of our short courses, you only need a Grade 10 (standard 8).

How do I sign up?

Is there a registration fee?

No deposit or upfront registration fees are required for our Short Courses or Higher Certificate qualifications.

You are required to pay a registration fee for our Diploma Programme

Please refer to the Fees section on our website:

https://www.iqacademy.ac.za/fees

What options do I have to pay my fees?

You can pay via:

  • Debit Order
  • Direct Deposit
  • EFT
  • Ozow (iPay)
  • Credit or Debit Card (Pay Gate)
  • Karri

Please note that for Standard Bank customers we are an authorised beneficiary

What is iQ Academy’s banking details?

Bank Name: Standard Bank

Account Name: IQ Academy PTY LTD

Account Number: 251390527

Account Type: Business current account

Branch : Vincent Park

Branch Code: 053721

Branch Code for Electronic Payments: 051001

Deposit Reference: Contract Number, Student Number or ID Number

Student Support

Can I attend classes?

No you can’t.

iQ Academy offers only distance learning courses and programmes.  We do, however, offer academic support via telephone and email, and through our student portal, iCan.  We highly recommend that you log onto iCan to meet your fellow students and lecturers.

All other student support such as results, certificate, study material queries are available through telephonic and email channels.

What is iCan and what information do I get on iCan?

iCan is our innovative student portal that is designed to facilitate interactive learning.  It is data-lite and is accessible through PC’s, tablets and smartphones.

Students can use iCan to:

  • View courses and module information
  • Get access to results & upload assignments
  • Collaborate and interact easily with lecturers and fellow students.
  • Gain access to interactive learning
  • Plus more!

Log into iCan here: https://ican.iqa.ac.za/

I’m new to online learning, where do I start?

Log onto the iCan student portal and find the orientation module in your course.  The module gives you all the information you need to help you navigate and become familiar with the workings of your online course.

Do I need to be online all the time to study an online course?

No, each module has an eBook containing all the course material.  You can download the eBook to your device and work through the material while you’re offline.

Do I get academic support to help me with my studies?

Yes, a dedicated tutor is available online to provide support and assistance. They can answer your questions via iCan messages or the discussion forums.  Your tutor can also be contacted by email or telephone.

When do I get my study material?

A registered student’s study pack will be delivered within 21 working days from the completed registration date.  Registration for all our courses includes confirmation of the first payment, and for Higher Certificates and Diploma, it also includes receipt and verification of required documentation.

Once the parcel is handed over to the courier company, you will receive an SMS with the relevant link and tracking number details so that you can track the progress of your delivery

For the Online Short Courses, study material will be made available on the student portal iCan at the start of the course intake.

What do I get when I complete my course?

Short Course

Once you successfully complete your course, you will get a short course certificate. To qualify for a Short Course certificate, you have to:

  • Pass all your assignments
  • Pay up your student account
  • Email clear copy of your ID document to certificate@iqa.ac.za  or fax to 086 758 4800

Higher Certificate

Once you successfully complete the qualification you will receive a Higher Certificate.  To qualify for the Higher Certificate you must:

  • Fulfill all academic requirements
  • Pay up your student account

Certificates will be awarded at the official graduation ceremony.

Diploma:

Once you complete your course, you will get a Diploma in Business Management, SAQA ID 112051 (NQF Level 6) from iQ Academy. To qualify for this diploma, you must:

  • Fulfill all academic requirements
  • Pay up your student account

Diplomas will be awarded at the official graduation ceremony.

Do I write exams for this course?

Short Courses

No exams are written

Higher Certificate Qualification

Yes.  Annual examination will take place twice a year.  There are also formative assessments that need to be completed before you can do the examination.  You must submit ALL assignments if you wish to gain entry to the examination (summative assessment).

Diploma

Yes. Not all modules require a formal examination.  Annual examination will take place twice a year for those modules for which a formal, written examination is required.