E-Commerce: Managing an Online Business Short Course2022-03-30T06:58:20+02:00

Project Description

E-Commerce: Managing an Online Business

Discover the techniques, tools and platforms to help you grow your e-commerce business, whether you’re just starting out or scaling up.

Apply Now
Apply Now



Course curriculm

This short course will equip you with all the practical knowledge and skills you need to successfully run and manage a business online. This course contains 8 substantive units and includes a learning plan, with weekly schedules, to keep your studies on track.

The curriculum covers the entire e-commerce environment, from pricing strategy to consumer behaviour, software, logistics and so much more. You will walk away with the capabilities to run a profitable online business in any industry.

  • Unit 1: The E-Commerce Environment 
  • Unit 2: Technologies that Support E-Commerce
  • Unit 3: Consumer Behaviour on the Internet 
  • Unit 4: E-Procurement
  • Unit 5: E-Sales: Pricing
  • Unit 6: E-Sales: Interface
  • Unit 7: Logistics for E-Commerce
  • Unit 8: Customer Support
  • Unit 9: E-Commerce and the Law
  • Unit 10: The Future of E-Commerce

Upon course completion, you will be able to:

  • Analyse the e-commerce macro and market environments. 
  • Develop a sound pricing strategy.
  • Apply knowledge of e-commerce hardware, software, payments and security technology.
  • Demonstrate understanding of the online consumer and design efficient customer support processes. 
  • Explain the role of e-procurement and logistics in e-commerce. 
  • Discuss retail business models, advantages, limitations and architecture.
  • Demonstrate understanding of e-commerce legislation. 
  • Evaluate and outline emerging e-commerce trends.

In partnership with

Course summary

  • Certificate type:
    Short Course Certificate

  • Course Duration:
    13 weeks
  • Study method:
    Fully Online
View course fees


Step 1: Enquire

  • Complete website contact form
  • Speak to Enrolment Consultant
  • Complete application

Step 2: Register

  • Submit documentation
  • Pay your fees

  • Recieve your student number

Step 3: Start

  • Access iCan (Student portal)
  • Complete orientation week

  • Engage with your lecturer

When can I start?

Our Short Courses are administered in various intakes throughout the year. Enrol for a date that suits you, download our 2022 intake schedule to see when the next cohort starts.

View 2022 Intake Schedule


  • Fully online mobile-friendly learning
  • Online and downloadable course material
  • Teaching and learning support from specialised course lecturers
  • Master your studies from our cutting-edge interactive student portal, iCan
  • Grade 12 (Standard 10) or NQF 4 equivalent
  • At least 18 years of age
  • Alternate admission is possible on the basis of Mature Age exemption (23 years and older)
  • Ability to read and write in English, which is the language of instruction
  • Students should also possess a basic level of digital literacy skills
  • A PC, Tablet or Smartphone
  • Access to a reliable internet connection
  • An active email account
  • At least 1GB of data per month for online studies

Course fees

At iQ Academy we understand that education is an investment and that’s why we offer flexible payment options to suit most working individuals. You can pay your fees in various monthly instalment plans or in full on enrolment.

Full course fee

  • Pay the course fee upon enrolment as a once of cost.

Monthly instalments from

  • Terms: 6,9,12,15 or 18 months. Deposit subject to affordability.
Apply Now

What do your course fees include?

Once you have completed your course and met all the qualifying criteria you will receive a Short Course Certificate from iQ Academy. Your Certificate is printed and couriered to you free of charge!

All your learning material is included in the course fee, whether you pay in instalments or upfront. There are no hidden costs, the only additional fees that may be charged are remarking or repeat registrations.

Your course lecturer provides all the academic support you need to successfully complete your course.

Enjoy a learning plan that maps out your study schedule each week, and includes live Microsoft Teams sessions with your lecturer and fellow students.

Your online student portal to master your studies, connect with your lecturer and fellow students.

Get access to our wide range of DO Life online micro-courses and grow your everyday life skills on the go.


Apply to study with iQ Academy

Enquire now and an Enrolment Consultant will call you back to answer any questions you have and start your application.

  • Example: (082) 123-4567
  • By clicking “Submit”, you explicitly and actively consent to our processing of your personal information in accordance with our Privacy Policy. In order to continue please select the Accept checkbox below:

E-Commerce: FAQ’s

The decision to build an online business can be daunting and complex, so it’s a good idea to arm yourself with the right skillset early on. This short course has been designed to cover every aspect of e-commerce. From start to finish, you will know exactly how to run, manage and operate an online business successfully. What you learn in this course will equip you with capabilities to take your own online business, or your department’s online business, to the next level.
This short course will empower you at any stage of your e-commerce journey. This course has been designed for:

  • Those looking to scale their existing businesses into an online space
  • Entrepreneurs who are interested in starting an e-commerce business
  • Those working within an e-commerce business, who want end-to-end knowledge to take their department to the next level.

This short course will help you create your e-commerce strategy from scratch or, if you’re already up and running with your online business, this course will teach you how to successfully scale your business.

On completion of this course, you will earn an industry-ready certificate that will empower you to explore exciting career directions such as:

  • E-Commerce Business Owner
  • E-Commerce marketing specialist
  • E-Commerce user experience consultant
  • E-Commerce business analyst 
  • Supply Chain Manager
  • Digitaal Operations Manager
  • Online Customer Satisfaction Manager
  • Director of E-Commerce

Have more questions? Visit our FAQ page for more info.


Hear what our students have to say

“Making it possible for everyone to study”

Thanks iQ, for making it possible for everyone to study without feeling the financial pressure with your fee structures. The lectures are amazing. Looking forward to the future now…thank you!

Xolelwa Johanna Thuputlela

“You will never regret it”

Challenging as it was but I am grateful to our facilitators who were with us throughout. I’d encourage everyone to take a course with iQ, you will never regret it. Thank you and keep up the good work!

Anna Ivy Masondo

“This is so easy to do”

It’s so much easier studying online, downloading all my study guides through my cell phone without a laptop. It’s a good experience for me. This is so easy to do!

Vesnant Singo

“Education paves the way to success”

I began my journey with iQ & never looked back. I was promoted from receptionist to admin manageress. I truly believe education paves the way to success.

Roxanne Naidoo

From the Blog

View More Articles


Go to Top